The focus of this live Webinar is on:
1- Introduction to Quality Improvement
• Defining Quality
• Explore the history of Quality Improvement.
• Understand the current initiatives in Healthcare.
2- Quality Improvement in Healthcare
• Explain the difference between quality improvement and quality assurance.
• Discuss the importance of Key Performance Indicators (KPIs).
• Outline the role of knowledge translation in quality improvement.
• Discuss the impact of patient engagement on quality improvement initiatives.
• Clarify the relationship between conflict resolution, medical errors and quality improvement.